Feb. 28th, 2012

spoke: spider with a pen on a book (Default)
Sooo. Today was rather horrific, and yet ...not so bad?

The horrific: Customer comes in, gets rung up, does something so that the supervisor with whom I'd had trouble before cannot take it anymore, gets an assistant manager to take over for her. She can't take it anymore, suspends the transaction aaaand all this I found out after the fact.

This? Is where I come in. ranty teel dear within )

The thing was, after I'd calmed down and stopped seeing red - and I was shaking, I was so angry - idk, nothing else seemed so bad? Like that clean feeling you get after a storm.

And, you know, management saw me being controlled and patient and not flipping my shit while dealing with a difficult customer. And I made sure to thank all of them, as I saw them over the rest of the night. So. Net benefit?

I am so glad it's my weekend now.

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spoke: spider with a pen on a book (Default)
spoke

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